Huge thanks Robert, Ruth and all your lovely team - the stove and fireplace look wonderful! We rather like the bespoke unpolished granite surround so will hold off painting it for the moment 😊. A great experience from start to finish and can’t wait for the chilly evenings to come now, to test it out. Much appreciated.
Hello Rob, Ruth and Team Many thanks for everything, we love it. I also wanted to say that the people you employ are also fantastic and a real credit to your business. I don’t think we have ever had such courteous and friendly tradesmen. Thanks again and we will let you know when we are ready to do the living room.
Hello Ruth, Rob and team, thank you so much for guiding us through the process of buying a wood burner and advising on look and tiles to use etc. I know we took our time to choose but we like to consider things carefully so we really get what we want and understand the implications of our decisions. You came as a recommendation from our daughter and we would be happy to recommend you to others. Thanks again to you and the team who installed.
Thank you so much for the outstanding work carried out by your team. The fireplace is amazing and we can’t compliment all of the engineers enough. Throughout they were super friendly polite and professional. On completion the room was spotless and a full explanation of stove operation given. We would have no hesitation in recommending you to anyone. 11 out of ten!
I am very pleased with the new gas fire, thank you. I was also very impressed with your team of guys who did a really good and tidy job.
We absolutely looooooove our burner!!! The guys were brilliant, so tidy and polite and did a fab job!! And both you and rob have been so helpful!!
Thank you Tinderbox, great job really happy with the work and service. No hesitations on recommending you to friends and family.
We are delighted with the fire thank you very much.
Both Sarah and I would like to thank you for the installation of the wood burner and how you've handled things with us. We're delighted with the stove and beam, we feel it makes the house more of a home.
Thank you so much for all your help with our lovely stove, your knowledge and experience was invaluable when we were making our choices of stove and surround. We have found the whole process a lot easier than we were expecting and your installation staff were great. They tried their hardest to avoid any unnecessary making good and made sure all of our furniture etc. was well covered during the works. We are looking forward to having the fire lit and not worrying about flying embers, which was an issue with our open fire!
We came to the Tinderbox thinking we'd like one type of fireplace, but having seen the full range and had a good discussion with Ruth and Robert, we decided on another model. Installation was done swiftly and competently by their fitters and we are delighted with the result. We recommend The Tinderbox for its welcome, friendly service and good support.
Thank you for everything you have done for us, especially for the custom trim, which has finished it off perfectly. I will be sure to recommend you to friends and neighbours who may be considering installing a stove.
A search on Google introduced us to The Tinderbox. We now have a beautiful log burner installed to replace our Victorian cast iron fireplace. Tinderbox kindly removed the old fireplace to enable us to gauge the space available and give us time to choose an appropriate log burner. Their staff were always extremely helpful, any query immediately responded to, and all necessary work involved to remove the old fireplace and install the new burner was undertaken to the highest quality. Would recommend Tinderbox without hesitation – and would also recommend the joys of a log burner!
I've just got home and the stove looks lovely. We are both really pleased and look forward to using it this winter. The installation team were brilliant and have done a splendid job
Since your team finished installing the stove, I think that you're safe in the knowledge that we're both very happy with the result and we've had many successful burns in the last few months. Each time we spend evenings in the lounge, We still find ourselves not quite able to believe that our vision of what we wanted for the room could have turned out so well. Thank-you so much to yourselves and the wider team for making our vision a reality.
Look at this gorgeous fireplace. Love it so much, Thank you.
Tinderbox, Thanks to the team for such a fabulous job. We love our new stove and fireplace and can’t wait to snuggle down!
The woodburner has been a huge success - a big thank you to all at Tinderbox for getting in sorted in time for Christmas - it is great - my husband is g pleased with it
Robert and the team came and fitted our beautiful stove on a wet and windy day before Christmas. They braved the elements to get all that was needed down the chimney. They covered all the furniture, any dust was hoovered away. This is our third stove from Tinderbox, none of the chimneys have been easy - but they have solved all challenges that our house has thrown at them! Our house is cosy and we have 3 beautiful and effective stoves. Robert has gone on to do several more stoves locally. Ruth is a star in the office, especially in relation to our last stove which we were very specific about and was hard to source. I would recommend them without a doubt.
We are thrilled with the stove and the excellent, painless installation. Thank you and your guys.